Mojoo Limited’s mail-in repair service accepts laptops, PCs, and storage drives from anywhere in the United Kingdom. Whether you are in London, Glasgow, Bristol, or anywhere in between, our West Bromwich workshop is one Royal Mail Special Delivery away. Here is how our mail-in service works for customers across the UK, with typical transit times and regional notes for each area.
Always contact us before sending: call 07958 468 173 or email info@mojoo.co.uk to confirm the fault, get a preliminary quote, and receive our workshop address. This step ensures we are prepared for your device and can turn the repair around as quickly as possible.
London and South East
London is our single largest source of mail-in customers — a city of eight million people with no shortage of repair shops, but many customers prefer to use a specialist independent workshop with a strong track record rather than a high-street chain. Royal Mail Special Delivery from any London postcode arrives at our West Bromwich workshop the following working day. We return by DPD tracked courier with a one-hour delivery window. Typical round-trip time from London: 3–5 working days including repair. We serve all London boroughs, as well as Surrey, Kent, Essex, Hertfordshire, Berkshire, and the wider South East.
Manchester and the North West
Customers in Manchester, Salford, Liverpool, Chester, Preston, Blackpool, and across Lancashire and Cheshire regularly use our mail-in service. Royal Mail Special Delivery from the North West arrives at our workshop next working day. We serve all M, L, WA, SK, CH, PR, and FY postcodes. Turnaround including repair is typically 3–4 working days.
Yorkshire and the Humber
We receive regular mail-in repairs from Leeds, Sheffield, Bradford, Hull, York, Harrogate, and across North, South, and West Yorkshire. LS, S, BD, HU, YO, HG, and HD postcodes are all covered. Royal Mail Special Delivery from Yorkshire arrives next working day. Return by DPD tracked courier.
Scotland
We accept mail-in repairs from across Scotland — Glasgow, Edinburgh, Aberdeen, Dundee, Inverness, and the Highlands. Royal Mail Special Delivery from mainland Scotland postcodes (G, EH, AB, DD, IV and others) arrives at our workshop next working day in most cases. Highland and island postcodes may take an additional day in transit — please factor this in when planning your repair. We have successfully completed repairs for customers in the Outer Hebrides and Orkney. Return delivery by DPD to Scottish mainland addresses is next working day.
Wales
Customers across Wales — Cardiff, Swansea, Newport, Wrexham, and rural mid and north Wales — use our mail-in service. CF, SA, NP, LL, SY, and LD postcodes are all covered. Given Mojoo’s location in the West Midlands, transit times from Wales are among the shortest outside the region — Royal Mail Special Delivery from most Welsh postcodes arrives next working day. Return by DPD tracked courier.
South West England
We receive regular mail-in repairs from Bristol, Bath, Exeter, Plymouth, Truro, Swindon, and across Gloucestershire, Somerset, Devon, Cornwall, and Wiltshire. BS, BA, EX, PL, TR, SN, and GL postcodes are all covered. Royal Mail Special Delivery from the South West arrives next working day to our West Bromwich workshop. Cornwall and the far South West may occasionally see an additional day in transit.
East Midlands and East of England
Customers in Nottingham, Leicester, Derby, Lincoln, Northampton, Cambridge, Norwich, Ipswich, and across the East Midlands and East Anglia regularly use our service. NG, LE, DE, LN, NN, CB, NR, IP, and PE postcodes are all well served. Given our West Bromwich location, East Midlands customers are among the closest — transit is particularly fast and return delivery is reliably next-day.
North East England
We serve customers in Newcastle upon Tyne, Sunderland, Middlesbrough, Durham, and across County Durham, Tyne and Wear, and Teesside. NE, SR, TS, and DH postcodes are all covered. Royal Mail Special Delivery from the North East arrives next working day.
Northern Ireland
We accept mail-in repairs from Northern Ireland — Belfast, Derry/Londonderry, and across the BT postcode area. Royal Mail Special Delivery is available to and from Northern Ireland. Please be aware that transit may take two working days rather than one in each direction. Contact us to discuss turnaround before sending.
How to send from anywhere in the UK
The process is the same regardless of where you are in the UK. Call 07958 468 173 or email info@mojoo.co.uk first. Pack your device following our step-by-step packaging guide. Send by Royal Mail Special Delivery (insured up to £750, tracked, next working day delivery) from your nearest Post Office. We will email you when your device arrives and call with a confirmed price before beginning any work. See our full mail-in repair service page for pricing, turnaround times, and what happens at every stage of the process.