Laptop keyboard repair West Bromwich is usually far cheaper than people expect, and rarely means replacing the whole machine. A broken laptop keyboard or an unresponsive trackpad makes your laptop nearly unusable — but these are among the most straightforward repairs we carry out at our West Bromwich workshop. Whether a single key has snapped off, the keyboard is sticky after a spill, or your trackpad has stopped clicking altogether, Mojoo Limited diagnoses and fixes keyboard and trackpad faults for customers across Birmingham and the West Midlands.
Laptop Keyboard Repair West Bromwich: Faults We Repair
Individual key replacement
If one or two keys have snapped off or the retaining clips underneath have broken, individual key replacement is often possible without swapping the entire keyboard. We source individual keycaps and mechanisms for many popular models — Dell, HP, Lenovo, and Acer in particular have good parts availability. If the retaining clip on the keyboard itself is broken (not just the keycap), a full keyboard replacement is the more reliable solution and we will tell you which applies to your model. Single keys are the quickest laptop keyboard repair West Bromwich job we do, often while you wait.
Full keyboard replacement
Where multiple keys are faulty, the keyboard is sticky from liquid ingress, or certain keys simply register incorrectly or not at all, a full keyboard replacement is the right fix. We source the correct keyboard for your specific model (keyboard layouts vary by region and model revision — an incorrect keyboard will have mismatched key positions), fit it, and test every key before returning the laptop. A full panel swap is the standard laptop keyboard repair West Bromwich route once several keys fail.
Sticky or unresponsive keys after a liquid spill
Coffee and sugary drinks leave behind residue that makes keys sticky or causes them to register double-presses. In some cases a thorough clean of the keyboard is sufficient; in others the membrane beneath the keys is damaged and replacement is necessary. We assess which applies to your keyboard and quote accordingly. If liquid reached the motherboard, we also carry out liquid damage assessment as part of the same job. Spill damage needs a laptop keyboard repair West Bromwich assessment before any parts are ordered.
Laptop trackpad faults we fix
Trackpad not clicking or clicking in the wrong place
Modern laptop trackpads use a hinged mechanism beneath the surface for physical clicks. Over time the hinge can wear, or the trackpad can become misaligned — causing clicks to fail or to register in unexpected positions. In many cases reseating or adjusting the trackpad assembly resolves this without any parts replacement.
Cursor jumping or erratic movement
Erratic cursor movement is almost always a driver or firmware issue rather than a hardware fault — we update or reinstall the trackpad driver first, which resolves the problem in the majority of cases. Where the hardware itself is at fault (a damaged trackpad surface or a faulty connector), we replace the trackpad assembly and retest.
Trackpad completely unresponsive
A completely dead trackpad is usually caused by a disconnected or damaged flex cable between the trackpad and the motherboard — a common result of a drop or of the laptop being opened incorrectly. We reseat or replace the cable, test, and confirm functionality before closing the laptop up. If the trackpad itself is faulty, we source and fit a compatible replacement.
Driver vs hardware — how we decide
Before opening any laptop for a keyboard or trackpad fault, we test the device in Windows Safe Mode and with an external USB keyboard or mouse. This isolates whether the fault is in the hardware or the driver, saving you money on unnecessary parts. We explain our diagnosis in plain language before recommending any repair. That test decides whether a laptop keyboard repair West Bromwich needs new hardware at all. Microsoft also documents its own keyboard troubleshooting steps for Windows.
How much does keyboard or trackpad repair cost?
Individual key replacement starts from around £15–£25 depending on the key and model. Full keyboard replacement typically costs £45–£85 including parts and labour. Trackpad repairs are quoted after diagnosis — cable reseating is included within the standard diagnostic fee, while trackpad replacement is quoted once we have confirmed the part needed. All pricing is confirmed in writing before work begins. Most laptop keyboard repair West Bromwich work is completed within 48 hours of the part arriving.
Book Laptop Keyboard Repair West Bromwich Today
Call 07958 468 173, email info@mojoo.co.uk, or use our contact form. We are open Monday to Friday 9am–6pm, Saturday 9am–12pm at 4 Atlas Grove, West Bromwich, B70 9EB. Nationwide customers can use our UK mail-in repair service — send your laptop by tracked courier and we will return it fully repaired. You can also read about our full laptop repair in West Bromwich service or our laptop screen replacement if the display is damaged too.