Laptop Repair and Service –
If your laptop is damaged or faulty there are a number of ways we may be able to help.
We can reinstall your operating system and drivers for you. Most commonly we would do this after a new hard drive has been fitted, but for various reasons, you may wish to take advantage of this at other times. We will not normally install other software, drivers are installed as part of the service.
There are a few options for this service, Please note this process will destroy any existing data on the laptop unless it is backed up first (there is a charge for data backup).
hard drive failures are pretty common and in most cases are usually straightforward repair, however, memory, motherboard, PSU etc can also cause problems, we always try to confirm failure using various testing methods depending on the nature of the failure, we can then either give you a free quote for repair or you may have a full diagnostics, for diagnostics only there is a charge for time spent testing, this charge variable depending on how much time was spent on testing and if any work was required to be carried out to obtain a successful diagnostics, this charge is refunded if repair work is carried out by ourselves.
If your laptop is damaged and your insurers require a engineers report we can provide this, you will need to send the laptop to us for inspection, the price for this service includes returning the machine to you by insured carrier. Again for an extra charge, we can arrange for the machine to be collected from you.
Please do not bring your machine to us for repair without contacting us. we work by appointment only
We reserve the right to dispose of machines after three months where payment has not been made, to minimize costs.
finally, back up your data – we cannot accept responsibility for data loss. if your data is important tell us, we are here to help