Our standard diagnostic fee is £25. However, if you proceed with the recommended repair or upgrade with us, this fee is waived and fully deducted from your final invoice.

Most common repairs, such as screen replacements or battery swaps, are completed within 24 to 48 hours. More complex issues like motherboard repairs or data recovery may take 3 to 5 business days depending on parts availability.

Yes, we offer a 90-day warranty on all labor and parts for every repair. If the same issue reoccurs within this period, we will fix it at no additional cost to you.

Absolutely. The most effective way to get more life ouf your computer is to upgrade it. These changes can often make a 5 to 10-year-old laptop run as fast as a new one.

While we take every precaution, we strongly recommend backing up your data before drop-off. We are not responsible for data loss during repairs, though we can often perform backups for an additional fee if requested beforehand.

Hard Disk Drives (HDD) use spinning magnetic platters, while Solid State Drives (SSD) use flash memory. SSDs are significantly faster, more durable, and use less power, making them the ideal upgrade for any modern computer.

Yes, we can attempt recovery. Time is critical; the sooner you bring it in (ideally within 24 hours), the higher the chance of a successful repair. Please do not turn the device on if it has been exposed to liquid.

Yes, we offer comprehensive virus and malware removal services. We also install robust antivirus software and perform system optimizations to prevent future infections.

We accept all major credit cards (Visa, Mastercard, Amex), debit cards, and cash. Payment is due upon the completion of the repair and before you pick up your device.

Yes, we offer secure mail-in services for customers outside our local area. Contact us first to receive a shipping kit and a prepaid label, and we will guide you through the process.

It depends on your power supply and motherboard compatibility. We will assess your current hardware and let you know exactly which graphics cards your system can support for gaming or video editing.

If there are black spots, lines, or if the image doesn’t display, the LCD panel behind the glass is damaged and requires a full screen replacement. If the image is perfect but the outer glass is shattered, we can often replace just the glass to save costs.

Yes, we sell a selection of professionally refurbished laptops and desktops. All units come with a warranty and have been fully tested and cleaned.

Our data recovery specialists can often retrieve files from damaged drives. This is a specialized service with costs varying based on the severity of the damage. We provide a free evaluation to determine feasibility.

We support all versions of Windows (10, 11, and legacy versions), macOS, and Linux distributions. We can also assist with dual-boot setups and OS migrations.

Yes, we provide on-site support contracts and ad-hoc repairs for small to medium-sized businesses. This minimizes downtime by fixing issues directly at your office location.

This usually indicates dust buildup or dried thermal paste. We offer a cleaning and thermal re-paste service that cools the system down, reduces noise, and extends the lifespan of your components.

Absolutely. Whether you need a high-end gaming rig, a video editing workstation, or a budget office PC, we can design a custom build that fits your specific needs and budget.

Often, yes. A simple SSD upgrade or RAM increase can breathe new life into an older machine for a fraction of the cost of a new laptop. We can provide a free assessment to help you decide.

No, we provide free estimates for all repairs and upgrades. Once we diagnose the issue, we will give you a quote with no obligation to proceed. please not a free quote is not a diagnostics