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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
In IT support we are get asked similar questions many many times. We have therefore compiled a short list of the most common questions and possible solutions to help you in solving your own computer issues. These facts are more of a guide and may or many not solve your issue, Reading through the FAQ’s is a good starting point, However if you don’t see what your looking for kindly drop us an email and someone will get back to your when its humanly possible
If you have a desktop, then all we just require it the base unit. If you have a laptop, then we require the laptop & power lead. You should also supply any CD’s or DVD’s that came with the computer when purchased in case of a reload(where applicable). most of the time we don’t require any software as we already have the latest versions
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“Outstanding Customer Service, second to none. The speed of the service is unreal. I have been using these guys for over 5 years and they have not let me down. Totally Recommend using Mojoo Tech Services!!!”
“Heart of gold and hands of a master, don't waste your time with anyone else. Dell went in deep to find an answer to my 19inch touch screen malfunctioning. He took it a apart and possibly tested everything that could have been the problem. Found the problem and now working. Can't wait for something else to malfunction again just to speak with him. What a LEGEND..”
“Recently found Mojoo Ltd through google as I didn't want to take my laptop to a mainstream shop (too expensive and rip you off), my laptop started to intermittently work when plugging in the power but recently had stopped altogether. From my first contact with Dal over the telephone he was very polite and professional, his knowledge of computers in general shone through even after a brief conversation, I took my laptop over the very next day and within 24-hours it was back in my hands working again.
Very competitive prices and speedy service, i couldn't recommend Dal and Mojoo Ltd any higher, thank you once again!”
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